NavaStorm
Support
Have a problem or a suggestion? Write to support@navastorm.com.
To help us answer faster, include:
- your phone model;
- your Android version;
- the game version;
- what happened and how to repeat it;
- screenshots, if you have them.
Frequently asked questions
Where is my progress saved?
Only on your phone. If you uninstall the game or clear its data, your progress is lost. There is no cloud save.
How do I recharge the support call?
Watch a rewarded video from the menu or the pause screen. Each video recharges one call, up to a maximum of three. You can use one call per match.
The video does not appear.
Ads need an internet connection. If there is no connection or no ad available, the button is hidden. Try again later.
Can I play offline?
Yes. Only ads need a connection.
How do I change my ad consent?
From Settings › Privacy options. You can also reset your advertising ID in Android settings.
How do I delete my data?
Uninstall the game, or clear its data in Android Settings › Apps › NavaStorm › Storage. We keep no copy of your data. See also the privacy policy.